Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly: email address, password (hashed), KYC documents, and trading activity. We also automatically collect: IP addresses, browser type, device information, and usage data.
2. How We Use Information
We use your information to: provide and maintain the Platform, process transactions, verify your identity (KYC/AML), communicate with you, prevent fraud, and comply with legal obligations.
3. Data Security
We implement industry-standard security measures including encryption, two-factor authentication, and cold storage for the majority of digital assets. However, no method of transmission over the Internet is 100% secure.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Third-Party Services
We may share data with: payment processors (Stripe), KYC verification providers, analytics services, and law enforcement when required by law.
6. Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion (subject to legal requirements), and export your data. Contact support to exercise these rights.
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking cookies.
8. Contact
For privacy-related inquiries, contact us through the Support page.